PROCESSING ASSISTANT III

POSITION NUMBER:  535-04-512

SALARY GRADE:  57        

SALARY RANGE:  $23,825 - $29,899 - $38,121 ( hiring range )

LOCATION:  Rutherford County

DESCRIPTION OF WORK:

Performs a variety of tasks to the agency in as much as it is the first contact via telephone by the prospective patient with the clinic. Provides excellent customer/patient services via phone and in person; referring callers to the appropriate departments; making appointments for patients according to established Health Department protocols; assists patients/clients with forms. Checks patients out and collects payment.

Performs day-to-day administrative functions and general office duties including but not limited

to copying, filing, faxing, answering phones and data entry, pulls and files mastercards, pulls patient records, clinic records and files lab reports.

Verifies method of payment for service (Medicaid, Medicare, private insurance, private payee,

etc.) and collects data and/or payment as appropriate.

Calls patients daily to confirm upcoming appointment.

Ability to maintain patient confidentiality (HIPAA).

Other duties as outlined in the job description.

MINIMUM EDUCATION AND EXPERIENCE:

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILTIES: 

General knowledge of office or work until procedures, methods and practices.  Ability to work with people with courtesy and tact.  Ability to learn and apply a variety of guidelines. Ability to record and compile information based on general guidelines.

APPLICATION PROCESS:  To apply for this position, submit the required NC state application (PD-107) to the Foothill Health District Personnel Department, 221 Callahan-Koon Road, Spindale, NC 28160.  Applications can be downloaded at www.foothillshd.org. Completed applications and resumes can be e-mailed   to csnyder@foothillshd.org or faxed to (828) 287-6059.   OPEN UNTIL FILLED.                                                     

                                                               Equal Opportunity Employer